Who is responsible for your personal data?

VALIRA RESOURCES, SLU, trading as Valira Resources, is responsible for the personal data processed through https://valiraresources.com.

Registered office: Ctra. Comes de Banyàs, Ed. Ginebrosa I, 1st floor, door 3, La Massana, Principality of Andorra.
Email: info@valiraresources.com

We process personal data in accordance with Andorra’s Law 29/2021 of 28 October on personal data protection, as amended, and any other applicable data protection requirements.

What information do we process?

When you contact us through the website or by email, we process the information you provide, including your name, contact details and message. If you contact us on behalf of an organisation, this may also include your organisation and professional role.

The website’s technical infrastructure may process connection information, such as IP addresses, access times and server requests, to deliver the website and help protect it against misuse.

Please provide only information relevant to your enquiry. Avoid including sensitive personal information, identity documents or confidential information about other people.

Our contact form does not provide a CV upload facility.

Why do we use your information?

We use personal data for the following purposes:

Responding to enquiries: to handle your request and communicate with you. This is based on our legitimate interest in responding to people who contact us.

Handling requests for our services: where you request services in a personal capacity, the necessary processing is based on taking steps at your request before entering into a contract. When you represent an organisation, we rely on our legitimate interest in managing that professional relationship.

Operating and protecting the website: to deliver its content, investigate technical problems and prevent misuse, based on our legitimate interest in maintaining a secure and functioning website.

Complying with legal obligations: where applicable legislation requires us to retain, process or disclose information.Sending an enquiry does not subscribe you to marketing communications or authorise us to add you to a candidate database or share your information with prospective employers.

If your enquiry develops into a recruitment process or another service involving additional processing, we will provide the relevant information before using your data for that purpose.

Do you have to provide your information?

Providing personal information is voluntary.

However, we need sufficient information to understand and respond to your enquiry. If you do not provide the necessary contact details, we may be unable to reply.Any fields marked as required on the contact form are necessary to process that request. Other fields are optional.

How long do we keep your information?

We keep enquiry information for as long as needed to respond and complete any related follow-up.

Once it is no longer needed, we delete it or retain it with restricted access where required by law or necessary to establish, exercise or defend legal claims, for the relevant limitation periods.

If an enquiry leads to a contractual relationship, information needed for that relationship will be handled under the applicable contractual and privacy arrangements.

Technical records are retained for a period proportionate to operational and security needs. Information relating to a security incident may be kept while the incident is investigated and any related responsibilities are resolved.

Who may access your information?

Access is limited to authorised people who need the information to handle your request or support the website.

Service providers supporting hosting, maintenance, email, security and backups may process personal data on our behalf. Such processing must be governed by the applicable confidentiality, security and data protection arrangements.

We may also disclose information to competent authorities where legally required. We do not sell personal data.

Your rights

Subject to the applicable legal conditions, you may request:Access to your personal data.Correction of inaccurate or incomplete information.

Deletion of your personal data.Restriction of processing.Objection to processing based on legitimate interests.

Portability of your personal data.Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact info@valiraresources.com, explaining your request. We may ask for additional information if reasonably necessary to confirm your identity.

You may also lodge a complaint with the Agència Andorrana de Protecció de Dades (APDA). Information about its procedures and contact channels is available at https://www.apda.ad.

Automated decisions

The handling of website enquiries does not involve decisions based solely on automated processing that produce legal or similarly significant effects.

Security

We use technical and organisational safeguards appropriate to the risks involved in processing personal data, including measures to restrict access and protect confidentiality.

Changes to this policy

We may update this policy to reflect changes in the website, our processing activities or applicable requirements. The latest version will be published on this page.

Last updated: 15 October 2026.